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FAQ


How do I get my White Party Bangkok tickets?

There are two ways you can attend White Party Bangkok, either with a festival pass or an individual party ticket. Both types of tickets are available as Standard and VIP. They can be purchased online at WPBKK website. A limited number of Festival Passes are available at one of White Party Bangkok’s retail partners. Festival Passes are not available at the door. You can purchase only individual party tickets for the event happening that same day at the door.  We recommend purchasing tickets in advance to avoid disappointment as many events will sell out.

 

How to collect my wristbands:

Wristbands will be available for collection at the Welcome Center or at the Wristband Pick-Up Point near the venue’s Box Office. When collecting your wristbands, you will be asked to present your National ID or Passport together with the o confirmation email (with QR Code). In case your friends are collecting wristbands for you, you will have to provide them with signed photocopy of your National ID or Passport, together with the purchase confirmation email (with QR Code).

 

What should I do when I receive my wristband?

Slip the loose wristband over your right wrist. Hold onto the ends of the wristband fabric and slide the closure toward your wrist to tighten the wristband. Do NOT over-tighten the wristband. We recommend leaving one index finger of space between your wrist and the wristband for comfort and security. The closure slides one-way and cannot be loosened once the wristband is fitted to your wrist.

Make sure to keep your wristbands safe. Lost or stolen wristbands will not be replaced and you will need to repurchase tickets to enter the event. Damaged wristbands can be replaced at Wristband Pick-Up Point with a cost of 500 THB. Each wristband is good for entrance by one person and is non-transferable. Each time you enter or exit the party, your wristband needs to be scanned by security staff at the entrance/exit.

 

Welcome Center Location & Hours of Operation:

WPBKK Welcome center is open on the first day of the event and located at CentralWorld. Monitor WPBKK’s social media closer to the event dates in order to receive updates on operating hours and location. In case you cannot arrive during Welcome Center operating hours, your wristbands will be available for collection at the party venues.

 

Difference between VIP and Standard tickets

VIP tickets (individual or festival pass) includes:
– Priority Admission to the parties
– Access to VIP Platforms with unobstructed view to the stage and main dancefloor
– Access to VIP Bars and VIP Toilets
– A special gift from us or one of our sponsors

Standard tickets (individual or festival pass) includes:
– Admission to the parties

*** Jock Ball event does not include VIP privileges, all festival passes are processed equally during this event ***

 

I have a Standard ticket, can I upgrade to VIP?

Standard tickets can be upgraded to VIP with the condition there are still VIP tickets available online for the party you wish to upgrade (or VIP Festival Passes). Customer will be asked to purchase a new VIP ticket in currently available ticket tier and then will be refunded for the value of previously purchased standard ticket (excluding processing fees). For more information about ticket upgrade, please contact Event Pop:

Live Chat:  eventpop.me
E-mail:  pop@eventpop.me
Line @:  @eventpop
Call Center   : 062-5932224

 

Refund Policy

The organizer does not accept refunds in all cases.

 

Can I transfer my tickets to someone else?

If you find you cannot attend and want to transfer your pass to someone else, please forward your original purchase confirmation email to Event Pop at pop@eventpop.me along with the name and email address of the person to whom you are transferring your tickets to. The system will be updated with their name and contact information. To pick up wristbands, they must come to the Welcome Center with their National ID/Passport.

In case of last minute ticket transfer, new ticket owner will have to present your purchase confirmation email (with QR Code) and signed photocopy of your national ID/Passport.

 

I lost my wristband, can it be replaced?

Lost wristbands cannot be replaced; if available, you may be able to purchase a new individual tickets to any of the remaining events.

 

Can someone else pick up my tickets?

For an alternate person to pick up your order, the person picking up must provide: a signed photocopy of your National ID/Passport and purchase confirmation email (with QR Code).

 

What is the best time to arrive to the parties? 

Early arrival is highly recommended to avoid lineup. For night parties, doors open at 8pm, we STRONGLY recommend arriving before 9pm. Absolutely no outside food or drinks will be allowed through the security checkpoints. Please see the list of prohibited items at info & guidelines. Upon entry, you will be searched. All items in your pockets, purses, & bags are subject to be thoroughly examined. Event securities have the right to refuse entry to anyone.

 

Will you offer bag / coat check at any events?

There will be bag deposit station available. However, there will be no private changing area. Keep this in mind if you do not want to arrive in your party outfit, i.e. wear your outfit underneath with an easily removable top layer. We are not responsible for any lost or stolen articles. We recommend you keep any valuable items with you. Please note all bags are subject to have their contents inspected. Cost – 100 baht (cash only)

 

What should I wear / not to wear to the party?

We encourage people to be creative and dress up for the party’s theme. However, do not wear clothes that expose your genitals or butt as it is illegal in Thailand. Wearing a sheer underwear or a jock strap without shorts or pants is not allowed.

For the White Party Main Event, 80% of your outfit must be white. If you planned to take your shirt off, your bottom must be white.

Always wear a shirt and pants in public spaces or you may be fined by authorities.

 

Are there smoking areas at the parties?

Smoking is strictly prohibited within the venue. Anyone caught smoking will be asked to leave. There will be signage indicating designated smoking areas outside the party venues.

 

What is the best way to arrive to the parties?

If you will be drinking, we encourage festival attendees to take a taxi, tuk-tuk, or BTS skytrain to the festival. The last train is approximately at midnight. Please note that the first BTS will not be running until 6am.

Parking spaces are available at CentralWorld. Please make sure to validate your parking tickets at the Box Office to avoid charges.

Please DO NOT DRINK & DRIVE!

 

How can I have my photo removed from WPBKK website, social media pages, or advertisements?

By buying the tickets, unless written communication is submitted to the organizer, the attendees give their consent to appear in images and videos taken during the events for their subsequent distribution for White Party Bangkok’s promotional, informational or commercial purposes. To speak with a WPBKK representative regarding a specific image or ad, please contact info@cloud9.co.th .

 

Do you need photographers, video bloggers, influencers?

We are always on the lookout for creative individuals who would like to contribute their time and talents to the success of the event. For questions regarding photography, filming, media or social media collaborations please contact info@cloud9.co.th

 

How can I become a sponsor?

White Party Bangkok is made possible with the generous support of our sponsors and partners. Most sponsorships are signed 4-5 months prior to the event, we cannot always accommodate last minute sponsorship requests but we’ll do our best. To learn more about the benefits of supporting White Party Bangkok and the variety of customized sponsorship packages we offer, contact info@cloud9.co.th

 

How do I become a dancer at WPBKK?

To be considered for WPBKK Dance team, please send your details, dancing video and photos to werq@cloud9.co.th



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